At a glance
How this score is calculated
Every line is auditable. Click any dimension for source data.
Score Breakdown
Heritage Holdings
Responsiveness
30%
4/10
Responds to 38% of complaints
Resolution Rate
25%
0/10
No complaints or violations on record yet — not counted toward the grade
Resolution Speed
15%
0/10
No resolution timestamps yet — not counted toward the grade
Complaint Density
15%
0/10
No complaints or violations on record yet — not counted toward the grade
Severity Adjustment
10%
0/10
No complaints or violations on record yet — not counted toward the grade
Recency Decay
5%
0/10
No dated issues on record yet — not counted toward the grade
Composite
38/100→F
Properties (6)
Sort:
Recent complaints (23)
Public records
Pulled from public sources, updated nightly. We link to originals so anything we cite is verifiable.
⚖️
Eviction filings
0 filings in the past 12 months (NC AOC) — shown as context; a filing is not wrongdoing and does not affect the score
🏛️
Code enforcement violations
0 open code violations on record (Charlotte Code Enforcement) — listed in the public record above
In the news
For landlords
Are you Heritage Holdings?
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- Responding to complaints within 48 hours
- Resolving complaints with tenant confirmation
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