At a glance
How this score is calculated
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Score Breakdown
Sun Properties LLC
Resolution Rate
25%
7/10
9 of 14 demands ended in tenant-confirmed resolution
Resolution Speed
15%
5/10
Median time to resolution: 23 days
Complaint Density
15%
4/10
23 complaints across 47 properties (~0.5 per unit/year)
Severity Adjustment
10%
3/10
3 habitability emergencies in past 12 months
Recency Decay
5%
6/10
Most complaints recent (60% from last 6 months)
Composite
64/100→C+
Properties (6)
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Recent complaints (23)
Security depositMay 21, 2026Attorney AssuredOpen
412 Oak St
Tenant moved out April 30; $850 deposit not returned within 30 days. No itemized deduction list provided.
Read full complaint →Mold (habitability)May 14, 2026Attorney AssuredSent
108 Magnolia Ave
Bathroom and bedroom mold reported March; landlord declined inspection. Photos provided.
Read full complaint →Heat outageMay 02, 2026Attorney AssuredResolved
2240 Hickory Dr
Heat out for 6 days in February. Resolved 9 days after demand sent — refund of partial rent.
Read full complaint →Pest infestationApr 27, 2026Disputed
88 Beechwood Ln
Roach infestation in unit and adjacent units. Landlord claims tenant-caused; tenant disputes.
Read full complaint →Illegal entryApr 18, 2026Resolved
1505 Cherry St
Landlord entered unit without notice on two occasions. Resolved with written assurance.
Read full complaint →Security depositApr 09, 2026Attorney AssuredResolved
770 Walnut Pl
Deposit returned 6 days after demand; no further dispute.
Read full complaint →Public records
Pulled from public sources, updated nightly. We link to originals so anything we cite is verifiable.
⚖️
Eviction filings
187 filings in the past 12 months (NC AOC) — shown as context; a filing is not wrongdoing and does not affect the score
🏛️
Code enforcement violations
14 open code violations on record (Charlotte Code Enforcement) — listed in the public record above
In the news
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