April 8, 2025

How do I choose the best company to negotiate my medical bills?

How to Choose the Best Company for Medical Bill Negotiation

Choosing the best company to negotiate your medical bills involves careful consideration of several factors. Here’s a guide to help you select a reputable and effective service:

1. Research and Reputation

Start by researching potential companies:

  • Check online reviews on platforms like Trustpilot, Google Reviews, or the Better Business Bureau (BBB) to assess their reputation.
  • Look for testimonials from previous clients on their websites.

2. Experience in Medical Billing

Ensure they have extensive experience in handling medical bills:

  • A deep understanding of billing systems, insurance processes, and healthcare provider relationships is crucial.
  • Companies like Emry Health highlight years of experience working with top insurance carriers and employers.

3. Success Rate and Savings Potential

Evaluate their success rate in reducing medical bills:

  • Look for companies that report significant savings; Emry Health mentions average savings between 30% to 50%.
  • Consider how they measure success—whether it’s based on total reduction or client satisfaction.

4. Fee Structure

Understand how they charge for services:

  • Most companies work on a contingency basis, charging a percentage of the savings achieved (typically between 20% and 40%).
  • Ensure all terms are transparently communicated before engaging their services.

5. Scope of Services Offered

Consider what additional resources they provide beyond negotiation:

  • Some services offer full-service guidance including bill review, financial assistance program eligibility checks, and access to lower-cost care options3.

Read: Do medical bill negotiators work on a contingency basis?

Additional Tips

Free Consultations: Many companies offer free initial consultations; take advantage of these opportunities before committing financially.
Self-Negotiation Options: If hiring professionals isn’t feasible, consider self-negotiation techniques such as reviewing bills carefully for errors and discussing discounts directly with providers yourself.

By carefully evaluating these factors—reputation, experience, success rate—you can choose a reliable company that effectively negotiates your medical bills while ensuring fair treatment from healthcare providers.

Examples of Reputable Companies:

  1. Portiva: Offers comprehensive review and negotiation services with expertise in navigating complex billing systems.
  2. Emry Health: Known for high success rates in reducing out-of-network bills through advanced technology solutions.
  3. Medical Cost Advocate (MCA): Specializes in achieving significant savings through detailed bill analysis since 2002

Read: What qualifications should a medical bill negotiator have?